Support | Brand Web Design

General Enquiries

If you are not currently a client of Brand Web Design, please head over to the Contact page to get in touch. I would love to work with you, let’s get the ball rolling on your next project!

Current Clients

Do you need some help configuring your email client?

Are you locked out of your website or email (hosted by Brand Web Design)?

Is a plug-in malfunctioning?

Submit a request, and tell me about the issue. I will get it solved lickety-split!

I respond to the tickets in the order they are received, within one business day. I aim to have issues resolved within 48 hours, though depending on the problem or other circumstances, it could be a little longer.

All time is billed at a rate of $75 / hour, unless you are covered by one of the Update, Maintenance & Security or Hosting Packages.

Would you like revisions made to your website content or design? Take a look at my creative retainer packages, or schedule a Discovery Call so we can discuss your needs.

 

Want to learn more?

Find out how a custom website or professionally designed brand can help your business succeed!

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